Terms and Conditions: International Orders (Non-UK Customers)

1. Responsibility for Duties and VAT: Customers placing orders for delivery outside of the United Kingdom are solely responsible for paying all applicable customs duties, taxes, and Value Added Tax (VAT) required by the destination country. These charges are not included in the price of the goods or shipping costs and must be settled by the customer upon the goods' arrival in the destination country.

2. Incoterms: All international orders will be processed under the Incoterms 2020 rule DAP (Delivered At Place). Under DAP terms, the seller (us) is responsible for delivering the goods to the specified destination address, but the buyer (you) is responsible for all import duties, taxes, and VAT.

3. Customs Clearance: It is the customer's responsibility to ensure that the ordered products comply with the import regulations and requirements of the destination country. The customer must provide any necessary documentation and information required by customs authorities to facilitate the clearance process.

4. Non-Compliance and Additional Costs: Failure to pay the required duties and taxes may result in delays, additional charges, or the return of the goods to the seller. Any costs incurred due to non-compliance with customs regulations or failure to pay duties and taxes will be borne by the customer.

5. Shipping Costs: Shipping costs quoted at the time of purchase cover transportation only and do not include any import duties, taxes, or VAT. Any additional charges must be paid by the customer directly to the relevant authorities.

6. Refunds and Returns: Should the customer refuse to pay the duties and taxes resulting in the return of the goods to the seller, any refund issued will be minus the original shipping costs and any additional charges incurred during the return process.

7. Contact Information: For any queries regarding duties, taxes, or import regulations, customers are advised to contact their local customs office or relevant authority.

By placing an order with us, you acknowledge and accept these terms and agree to comply with all applicable laws and regulations regarding the importation of goods into your country.